1. Introduction

Welcome to Labnor Perfume. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

2. Definitions

• "We", "Us", "Our": Refers to Labnor Perfume.
• "You", "Your", "Customer": Refers to the user of our website.
• "Products": Refers to the fragrances and items listed on our website.
• "Services": Refers to all services provided through our website.
• "Order": A purchase request made by you through our website.
• "Platform": Our website and all associated services.

3. Account Registration

3.1 Creating an Account

To access certain features of our website, you may be required to create an account. You must provide accurate and complete information and keep your account credentials confidential. You are responsible for all activities that occur under your account.

3.2 Account Security

• You are responsible for maintaining the security of your account.
• You must not share your password with anyone.
• You must notify us immediately of any unauthorized use.
• We reserve the right to suspend or terminate accounts at our discretion.

3.3 Account Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including if you breach these terms.

4. Product Information

4.1 Accuracy of Information

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free.

4.2 Product Images

Product images are for illustrative purposes only. Actual products may vary slightly in appearance. We make every effort to display colors and details accurately.

4.3 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

5. Pricing and Payment

5.1 Pricing

• All prices are listed in Pakistani Rupees (PKR).
• Prices are subject to change without notice.
• Promotional offers and discounts may have specific terms and conditions.
• In case of pricing errors, we reserve the right to cancel or refuse orders.

5.2 Payment Methods

We accept the following payment methods:

• Cash on Delivery (COD) - Pay when you receive your order
• EasyPaisa - Pay via EasyPaisa mobile account
• JazzCash - Pay via JazzCash mobile account
• Bank Transfer - Direct bank transfer

5.3 Payment Processing

Payment processing is handled by secure third-party payment gateways. We do not store your payment card details on our servers. All transactions are encrypted and secure.

6. Order and Delivery

6.1 Order Processing

• Orders are processed within 24-48 hours of confirmation.
• You will receive an order confirmation via email and SMS.
• In case of stock issues, we will contact you within 24 hours.

6.2 Delivery

• Delivery is available across Pakistan.
• Standard delivery time: 2-4 business days.
• Express delivery available upon request.
• Delivery charges are calculated at checkout.

6.3 Order Cancellation

• Orders can be cancelled within 12 hours of placement.
• After 12 hours, orders cannot be cancelled.
• For COD orders, cancellation is free of charge.
• For prepaid orders, refunds are processed within 3-5 business days.

7. Returns and Refunds

7.1 Return Policy

• We offer a 7-day return policy for all products.
• Products must be unused and in original packaging.
• Return shipping charges are the customer's responsibility.
• Refunds are processed within 3-5 business days of receiving the return.

7.2 Non-Returnable Items

• Products that have been opened or used.
• Products damaged due to customer negligence.
• Sale items and clearance products.
• Gift cards and promotional items.

7.3 Refund Process

Refunds will be processed using the original payment method. For COD orders, refunds will be issued via bank transfer. Please allow 3-5 business days for the refund to reflect in your account.

8. User Obligations

8.1 Prohibited Conduct

You agree not to use our platform for any unlawful or prohibited purpose, including:

• Uploading harmful or malicious content.
• Attempting to gain unauthorized access to our systems.
• Interfering with the proper functioning of our website.
• Engaging in fraudulent or deceptive activities.
• Reselling products without authorization.
• Violating intellectual property rights.

8.2 User Content

By submitting reviews, comments, or any content to our platform, you grant us a non-exclusive, royalty-free license to use, reproduce, and distribute that content. You represent that you have the rights to submit such content.

8.3 Accuracy of Information

You agree to provide accurate and complete information when using our services. You are responsible for maintaining the accuracy of your account information.

9. Intellectual Property

9.1 Ownership

• All content on our website is owned by Labnor Perfume.
• Trademarks, logos, and service marks are our intellectual property.
• You may not copy, distribute, or use our content without permission.

9.2 User License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal and non-commercial purposes. This license does not include the right to copy, modify, or distribute our content.

10. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without any warranties of any kind. We do not warrant that:

• Our services will be uninterrupted or error-free.
• Defects will be corrected.
• The website is free of viruses or harmful components.
• The results obtained from using our services will meet your expectations.

11. Limitation of Liability

To the maximum extent permitted by law, Labnor Perfume shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

In no event shall our total liability exceed the amount paid by you for the products purchased through our website.

12. Indemnification

You agree to indemnify and hold Labnor Perfume harmless from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these terms.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

14. Changes to Terms

We reserve the right to update these Terms & Conditions at any time without notice. Your continued use of our services after any changes constitutes your acceptance of the updated terms.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Waiver

Our failure to enforce any right or provision of these terms shall not be considered a waiver of those rights.

17. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and Labnor Perfume regarding your use of our services.

18. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us: